Last Revision: Sept 11, 2023
How we use your information is dependent on the service you purchase from us. See below.
Table of Contents
The Information We Collect/ or Receive; the Purpose of Collection and Use on this Website
1. Privacy and Data Protection of WSET courses
For WSET courses, personal data (names, date of birth and email addresses) will be shared between SommWine and WSET to facilitate ordering examinations and to file past exam grades. Any data that SommWine and WSET stores will be for the students’ benefit as students may contact WSET offices regarding information about past examination results.
We follow EU guidelines for General Data Protection Regulation (GDPR) for the collection of Data for WSET courses which means we will need:
· your permission to collect and store your data (it’s on the registration form we send you after payment)
· to provide extra security for storing your data
· to report any data breaches to you at the time of the occurrence.
2. Privacy and Data Protection for Virtual Wine Tastings
The Information We Collect/ or Receive; the Purpose of Collection and Use on this Website
3. Account and Account Use
If your use of the Website requires an account identifying you as a user of the Website (an “Account”):
- you are solely responsible for your Account and the maintenance, confidentiality and security of your Account and all passwords related to your Account, and any and all activities that occur under your Account, including all activities of any persons who gain access to your Account with or without your permission;
- you agree to immediately notify us of any unauthorized use of your Account, any service provided through your Account or any service provided through it, and you agree to provide assistance to us, as requested to stop or remedy any breach of security related to your Account, and
- you agree to provide true, current, accurate and complete customer information as requested by us from time to time and you agree to promptly notify us of any changes to this information as requested to keep such information held by us current, complete and accurate.
4. Contact Information
5. Order Information
When you place an Order, you must provide us with certain information about the products and services you are seeking to purchase. Such information is collectively called the “Order Information.” The Order Information is used to fulfill your Order.
6. Billing Information
When you wish to purchase a product or service, you will be required to provide certain information in addition to the Personal Information and Order Information noted above. Such information may include a debit card number, credit card number, expiration date, billing address, activation codes, and similar information. Such information is collectively called the “Billing Information.” Billing Information is collected and processed by our third-party payment processor operating as our agent (see, Onward Transfers to Third Parties). We do not directly obtain or process any Billing Information.
7. Other Information
In addition to the information noted above, we may collect additional information (collectively, the “Other Information”). Such Other Information may include:
a. From You. Additional information about yourself that you voluntarily provide to us (e.g., via a survey), such as household income range, gender, product and service preferences, and other information that does not identify you personally.
b. From Your Activity. Information that we automatically collect when you use the Websites, including, without limitation:
- IP addresses, which may consist of a static or dynamic IP address and will sometimes point to a specific identifiable computer or device; browser type and language; referring and exit pages and URLs; date and time; amount of time spent on particular pages; what sections of the Websites you visit; and similar data; and
- Information about your device, including the type of device; universally unique ID (“UUID”); advertising identifier (“IDFA”); MAC address; operating system and version (e.g., iOS, Android or Windows); carrier and country location; hardware and processor information (e.g., storage, chip speed, camera resolution, NFC enabled); network type (WiFi, 3G, 4G, LTE); and similar data.
c. From Cookies. Information that we collect using “cookie” technology. Cookies are small packets of data that a website stores on your computer’s or mobile device’s hard drive so that your computer will “remember” information about your visit. We may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer until you delete them) to help us collect Other Information and to enhance your experience using the Websites. If you do not want us to place a cookie on your hard drive, you may be able to turn that feature off on your computer or mobile device. Please consult your Internet browser’s documentation for information on how to do this and how to delete persistent cookies. However, if you decide not to accept cookies from us, the Websites may not function properly. For more on our cookie policies see here.
Below is a list of analytics providers that we use; however, such list may be subject to change based on how we wish to understand the user experience and we will endeavor to update it diligently. You may use the accompanying links to learn more about such providers and, if available, how to opt-out from their analytics collection.
For Google Analytics, please visit: https://www.google.com/analytics
For MonsterInsights, please visit: https://www.monsterinsights.com/privacy-policy/
8. Data Protection Plan
We take a number of steps to protect your data, but no security is guaranteed.
We take precautions to protect your information. When you submit sensitive information via the Site, your information is protected both online and offline. Wherever we collect sensitive information, that information is encrypted and transmitted to us by secure servers. We have included common indications of such secured features when appropriate. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
10. California Users
California law requires us to let you know how we respond to web browser Do Not Track (DNT) signals. At this time, we do not have a DNT signal policy. Until further privacy regulations and guidelines are published, we will adhere to this policy.
11. What are cookies?
This page describes what information the cookies gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored. This may, however result in certain elements of the sites functionality not working smoothly.
For more general information on cookies see the Wikipedia article on HTTP Cookies.
12. Disabling Cookies
If you’d like to disable unnecessary cookies, you may do so in the bottom banner of the website which asks you to accept our cookies. However, users are advised that if they wish to deny the use and saving of ALL cookies from this website on to their computers hard drive – they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors.
How? Open a new browser, and in the top right hand corner there should be a settings icon where you can change cookie behaviour. In Firefox, the ‘settings’ is a hamburger bar (4 horizontal lines) in the top right corner. You may disable cookies or block cookies there.
The Cookies We Set
Email newsletters related cookies
This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.
Orders processing related cookies
This site offers e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly.
Forms related cookies
When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence
Third Party Cookies
This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.
For more information on Google Analytics cookies, see the official Google Analytics page
Third party analytics are used to track and measure usage of this site so that we can continue to produce engaging content. These cookies may track things such as how long you spend on the site or pages you visit which helps us to understand how we can improve the site for you.
From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most.
As we sell products it’s important for us to understand statistics about how many of the visitors to our site actually make a purchase and as such this is the kind of data that these cookies will track. This is important to you as it means that we can accurately make business predictions that allow us to monitor our advertising and product costs to ensure the best possible price.
Several partners advertise on our behalf and affiliate tracking cookies simply allow us to see if our customers have come to the site through one of our partner sites so that we can credit them appropriately and where applicable allow our affiliate partners to provide any bonus that they may provide you for making a purchase.
We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; Instagram, Twitter, Pinterest, and Facebook will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.
Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren’t sure whether you need or not it’s usually safer to leave cookies enabled in case it does interact with one of the features you use on our site. Joanne, the owner of this website did hire a developer to add the cookie popup and asked that it be GDPR compliant and for users to be able to turn off unneccesary cookies.
This Cookies Policy was created with the help of a Cookies Policy Template Generator from https://www.cookiepolicygenerator.com/
However if you are still looking for more information then you can contact us through firstname.lastname@example.org.
14. Complaint Process
If you feel that your information on this site has been mishandled, you are able to make a complaint. In the EU, complaints are made to the European Data Protection Board found here https://edpb.europa.eu/about-edpb/board/members_en. In Canada, the Office of the Privacy Commissioner of Canada (OPC) encourages you to first try to address your concerns directly with the organization holding your personal information. (That means contacting email@example.com). Many times you can resolve privacy issues with businesses or federal institutions through direct communication. To read more about this and file a complaint, go to https://www.priv.gc.ca/en/report-a-concern/file-a-formal-privacy-complaint/